Managed Services & Predictable Price Models
Lighthouse offers clients flexibility in meeting their eDiscovery needs. We offer a range of services allowing clients to choose the degree of control, involvement, and investment they wish to make in eDiscovery. Whichever approach clients choose, they will benefit from Lighthouse’s expert guidance.
Managed Services
To alleviate the cost of deploying enterprise software, the need to continuously upgrade software to keep pace with the changing landscape, staff for unpredictable litigation cycles, and train that staff to keep up with the latest developments in technologies and workflows, our clients can leverage the significant investments we have made in infrastructure, technology and legal professionals. Lighthouse offers managed end-to-end eDiscovery services, from collections and forensics through first pass review and production. At Lighthouse, we create a repeatable workflow tailored to the client, and leverage our institutionalized knowledge of the client’s data, its documents and business philosophies, thereby enabling the client to avoid the costly process of investing in a large in-house eDiscovery team, yet still establish institutional knowledge in a virtual dedicated team from Lighthouse.
Clients can choose to have Lighthouse manage all aspects of eDiscovery, relieving clients of the need to invest in any hardware, software, personnel, or other resources, and freeing them to focus solely on the legal aspects of a case. Alternatively, Lighthouse can assist clients that wish to expand their own eDiscovery departments, providing discrete services, such as workflow consulting, software evaluation, data reduction and processing, hosted review, or automated production. With our litigation support services, we can send a project manager or paralegal on-site to manage eDiscovery for clients. This allows clients to do more of their own eDiscovery even if they don’t currently have personnel with the necessary knowledge and skills to spare.
Predictable Price Models
Predictable costs are an essential key to balancing a budget, and a core area of differentiation for Lighthouse. We offer a range of innovative pricing models as an alternative to standard per-gigabyte or per-hour pricing. Our unique ability to build a predictive model of total cost combined with a quick assessment of the complexity of a client’s desired workflow, garnered from 16 years of experience, gives us an unprecedented ability to build a fixed-cost model for each client, with a buffer to allow for expanded volumes without changing the client’s fixed monthly or annual cost.
This enables the client to focus on the winning legal strategy, without concern for mushrooming eDiscovery costs. With the onus falling upon Lighthouse, our all-inclusive pricing insures that our clients receive superior service with a predictable cost. Options include:
- A “per-custodian” price
- Flat fees per project, per matter, or per document, from ingestion through first-pass review
- Monthly, quarterly or annual fixed fees, with the ability to expand the volume of data within ranges without any increase in cost
By providing predictable pricing models for a broad range of services to clients with eDiscovery needs — from discrete services such as processing, production, hosted review, managed review, or technology-assisted review to a managed service covering the entire eDiscovery process — Lighthouse provides cost control and certainty on the path to successful eDiscovery.